Tag: digital marketing

‘Cookieless’ strategies for eCommerce and CMOs

 

‘Cookieless’ strategies for eCommerce and CMOs

 

On the 10th of May, we organised our very first on-site meetup of this year after a long 2-year covid-break. At this conference co-organised by Jevnet, Áticco Workspaces and Frizbit, we covered key ‘Cookieless’ strategies that eCommerce managers and CMOs should adopt to cope with the upcoming restriction of third party cookies, which will take place by the end of 2023.

The roundtable was composed of compelling digital marketing experts such as Oriol Cortejà, the head of SEM; Josep L. Dorsé, the senior BDM of Jevnet and our co-founder and CEO, Ata Gür. 

 

“How we adapt to this new reality will determine the success of businesses in terms of business and sales.  For those able to adopt new strategies, their results will improve in comparison to the eCommerce who are reticent” -Josep L. Dorsé.

 

With this quote, we dive into the main challenge and impact most digital businesses will face with these new changes regarding the privacy data of users. It is no secret that the way we develop digital marketing campaigns will need to change soon, and the faster we adapt, the easier it will be.

 

Estrategias Cookieless para eCommerce Ata Gur

The moderator, Josep L. Dorsè and the panellists Ata Gür and Oriel Costejà

 

The roundtable aimed to provide the audience with the leading strategies and alternatives and explain the impact of this new regulation on digital businesses. 

Next, we will be discussing the main takeaways of this lively event.

 

What does the cookieless future mean for marketers?

The digital marketing industry is quite dynamic and in constant change. We have been exposed to different challenges in the past. However, our teams and strategies have been the key assets to help us overcome the obstacles. And in this case, it shouldn’t be any different.

From the point of view of a user, it is true that the privacy boundaries in the digital ecosystem have been crossing off-limits in recent years. As an ecosystem and as marketers, we should aim to create dynamics that reduce any potential threat to our users.

The cookieless future means for marketers that we will have to adapt and modify our existing strategies in the best interest of the users. Luckily for us, in the same way that the industry evolves, so do our tools to get closer to the users in the digital space, such as the first-party data cookies.

 

How will the new restriction affect the digital marketing industry dynamics?

There are three trends that are shaping the behaviour of the industry.

  1. Privacy of Users: The expectations of users about privacy and transparency directly impact how we gather and collect data.
  2. Platform & Tech Changes: All browsers are restricting the usage of mainly 3rd party cookies.
  3. Regulation: Restrictions are more rigorous on the use of personal data, which ultimately results in implementing additional requirements in the way users give their consent.

Impact in the short and medium-term.

The consequences this will bring to the digital marketing ecosystem gravitate towards two main aspects: 

  1. How brands can reach and measure new audiences to connect with them.

  2. How publishers will be able to monetise their content through paid ads. 

Having said that, the restriction of third party data cookies will immediately result in:

  1. The inability of digital businesses to track demographic information, customer behaviour or interests of their users.

  2. The change in how we collect historical data (Welcome GA4)

  3. Difficulty in tracking the customer journey.

  4. As a direct result of the previous statements, companies will no longer be able to run personalised
    retargeting ads and effectively measuring their marketing efforts.

  5. The loss of conversions and the decrease in the reach ratio.


And how does this look in the long term?

Digital Transformation Google

Source: Digital Marketing Transformation Presentation by Google

 

We have been undergoing a tendency in which users are more concerned with their privacy and the way their data is being handled. As it can be seen on the graph above, moving towards the cookieless future, there is a clear trend in which the usage of cookies to create conversions will keep decreasing over time. 

On the other hand, an apparent change is happening aligned to the preference of users and shifts within the industry. The modelled conversion model is a clear example of how digital businesses will benefit from adapting cookieless strategies. The trend shows a clear increase in the revenue ratio thanks to its features combining first-party data with machine learning algorithms. 

Alternatives and tactics for implementing first-party data strategies.

Now that we understand the impact and direct consequences for businesses, a question to be asked is: How can I manage to have a competitive business while still enduring the cookieless restrictions?

Generally speaking, marketers and advertisers will need to modify their actions under two principles:

  1. Transparency profiling:

Independent of the platform used, being transparent and informing the user about what information is being collected will play a vital role in the navigation of users.

  1. Reporting:

Report all the digital assets and the information gathered from campaigns to enrich audiences.

As mentioned before, every major shift also comes with an opportunity for evolution and growth. We will introduce you to 4 alternatives to third-party cookies that will help you thrive with success in your future marketing campaigns:

 

  1. Meta Business:

    Example of Conversions API sharing data directly from Shopify to Facebook.

    Example of Conversions API sharing data directly from Shopify to Facebook.
    Source: Rui Zhi Dong 


    The platform will still be an option for running advertising campaigns. However, they will operate under their own Conversions API to remain up to date with the new cookieless restrictions. It works by directly sharing with Facebook the data gathered from an eCommerce platform to reach the highest results. This alternative is excellent if you are familiar with the previous Pixel usage. This method will allow advertisers to develop successful campaigns, track conversions and make adjustments in the Ads manager when needed.

     

  2.  Consent Mode:
    Screen Shot 2022-05-16 at 5.17.18 PM

    How Consent Mode works by Google


    It is an API compatible with Google Ads, Floodlight and Google Analytics, developed by Google. This feature aims to improve metrics and data reporting, modelling, and accuracy. It works using two new tag settings that will help to control ads and analytics cookie storage based on user consent status.

    For this feature to work under the cookieless restrictions, the user needs to enable the consent mode first. Once it is on, it informs the new Google tags that permission has been granted to use first-party cookies for ads and analytics.

    With these changes, and combined with the modelling conversion, Google is confident that they will be able to have a significant impact on digital businesses by providing users with more precise data.

     

  3. GA4 / Google Analytics 4:


Demographics Report - GA4
Google Analytics 4 – Sample Demographic Report
Source: Google

 

Migrating to Google Analytics 4 as soon as possible is essential for any online business that strives to build strategies based on historical customer data.

In addition, by migrating to this analytics platform, website owners will be able to better understand the true customer journey in a cross-platform setting.

Within its benefits, the platform announces to provide intelligent business predictions and behavioural algorithm data to drive impact for companies. GA4 announces businesses will be able to scale through accurate data.

 4. Web Push Notifications Retargeting:  

Web Push Notification Example

Example of Web Push notifications by Frizbit

Following the cookieless trend, web push notifications are the only and latest available method to perform dynamic retargeting. It is simply a push notification sent through browsers on both mobile and desktop devices. This is becoming the only tool for running retargeting campaigns using first-party data.

 

It is a tool aligned to the new preferences of users. All that is needed for an eCommerce to send hyper-personalised push notifications in real-time is that the visitor opts-.in to push notifications from the website.

Web Push notifications opt-in process by Frizbit

Web Push notifications opt-in process by Frizbit

 

With this channel, it’s possible to retarget users through every step of their shopping journey while respecting the privacy and data of users and also being competitive in the digital ecosystem.

 

We can conclude that collecting data from visitors and providing personalised experiences will represent a complex challenge. However, at Frizbit, we believe that adapting to the new strategies as early as possible will bring positive results to any business in the long term.

 

Lastly, we would like to thank everyone who took part in this experience and made it possible for the event to be quite insightful for everyone attending. Special thanks to our co-organisers Jevnet and Áticco Working Spaces for their collaboration and continuous support.

 

If you missed the event and want to catch up with the latest digital marketing strategies and tools using first-party data, the replay of the session is available here.

 

We hope to see you around next time!

Digital Marketing News from December 2021

2021 was for sure an eventful year and it went by really, really fast. We shared every step of the ways with you bringing you a sum up of the most important digital marketing news each month and here were are once more with the:

Digital Marketing News from December 2021

1. Search Marketing Updates

  • DuckDuck Go is Launching Desktop Version of Mobile App

The mobile search engine solution for a more private experience has announced the release of a desktop version. They claim their solution to be an “everyday browser that respects your privacy” and to be much faster than Google. 

DuckDuck Go Desktop Version

This new release is not to be confused with their extension for Google Chrome. The DuckDuck Go private browsing app will be a standalone product. So far this is what we DuckDuck has said about it:

  • Cleaner and simpler interface
  • It will keep the “Fire” button from its mobile app
  • Less clutter and offer more privacy than Chrome
  • Faster than Google Chrome

This desktop version is currently being tested in a closed beta and the company hasn’t made it clear when it will be available for everyone. 

  • Google Updates Local Search Results

An algorithm update began to roll out late November and Google has confirmed it concluded early December. Through their Google Search Central Twitter account they said:

Our November 2021 local search update has concluded. It began Nov 30 and ran through Dec 8. It involved a rebalancing of various factors we consider in generating local search results.

On Google’s support page you can find a list of the ranking factors and how to improve them:

  • Relevance: how well a local Business Profile matches what someone is searching for.
  • Distance: how far each potential search result is from the location term used in a search.
  • Prominence: how well known a business is keeping in mind that some places are more prominent in the offline world. 

Even though Google has never been specific about how they rank search results, with these insights you can redirect your efforts towards the one that works best for you and your business. 

  • Microsoft Bing’s Integration with Shopify is now Live

Back in October Microsoft Bing announced a new integration with Shopify to allow shoppers across Microsoft to get more diverse products, great prices, and improved discovery of deals.

Microsoft Bing Integration with Shopify

That integration is now live!

If users head to Microsoft Bing right now and search for a product they have been looking for, they will receive results from millions of merchants thanks to the Shopify integration. After selecting a product and clicking on the “buy now” button, they will be instantly redirected to the shopping cart page to continue with their purchase. 

These products will also be available on Microsoft Start. We’re excited to launch our integration with Shopify to provide our shoppers a delightful experience with wider variety of products, better prices and convenience of “buy now”. – Microsoft Blog

2. Marketing Tech Updates

  • Adobe Announces Free Creative Cloud Express

Adobe is introducing a new suite of tools called Creative Cloud Express. It’s a web and mobile app created for anyone, from students to entrepreneurs, to create:

Creative Cloud Express draws on our decades of experience working with the creative community. It makes the core technology in our industry-leading products like Photoshop, Illustrator, and Premiere Pro available with just a few clicks — and with no learning curve. And whether your goal is to make a flyer, edit an image, or produce marketing assets, you don’t have to start from scratch — Creative Cloud Express gives you access to thousands of beautiful templates, millions of images from Adobe Stock, thousands of fonts, and many more assets that you can personalize to tell your story. – Adobe Blog

This free tool is designed for everyone to use, even people with no previous experience with design software. This new suit of tools, Creative Cloud Express is available on the web, in Microsoft stores and on apps for iOS and Android.

Adobe Free Cloud Express

It’s so easy to use thanks to many simple features called Quick Actions like removing an image background, trimming a video, or creating a GIF with just a few clicks. On top of that, the suite offers access to millions of resources like photos, fonts, templates, graphics and other. 

  • WordPress delayed  5.9 version Release

WordPress has delayed the release of the 5.9 version to January 25th 2022. Originally, it was intended to be published in December 2021, but the project fell significantly behind schedule and core contributors raised their concerns about being able to meet deadlines. 

On their blog they informed that near the end of original alpha release cycle there were issues related to the new features planed for the 5.9 version:

  • Full Site Editing (FSE), which is a collection of features, such as global styles interface, Navigation Block, block themes, template editors, and site editing flows.
  • The Twenty Twenty-Two (TT2) theme, which depends on these FSE features.

The thing is that WordPress 5.9 version is a major one because of the full editing features it includes and they need to get it right. Adding up to that, the WordPress 6.0 version was scheduled to be released in April 2022 and they felt it was too long for the community to wait.

After revising the list of issues, the Core Editor team realized that these features could be included in the 5.9 version with the new schedule. They are focusing on a schedule that delivers full release and this is what they said:

5.9 is still in feature freeze. Work from here on is strictly to address the changes that get the release to a stable state. – WordPress Blog 

  • Jotform adds 3 new Widgets

Jotform takes pride in the vast amount of (very specific) widgets they have to cover their users’ needs. This month they are introducing 3 new ones they feel are worth highlighting:

  • Image Gallery
  • WhatsApp Button
  • OpenStreetMap

Jotform New Feature Whatsapp

The Image Gallery widget allows users to add a photo gallery to their form. They feel this feature could be useful for order forms, for example, when a user needs to display a wide range of products. The widget it’s said to be very easy to use and customize with no coding required. 

The Whatsapp Button embed directly to the forms so anyone can access and message to Whatsapp. It’s a widget that allows users a seamless way to communicate. In Jotform’s blog they say: Use the WhatsApp Button to collect orders, receive feedback or contact information, or simply as a way for users to contact you with any urgent requests.

Last but not least, the OpenStreetMap widget allows users to display an interactive map on their form or app:

This can be especially useful for giving users a point of reference for specific destinations — whether it’s to show precisely where your business is located, how to find an event space, how to navigate to the nearest parking lot, or anything else. – Jotform Blog

3. Social Media Updates

  • TikTok Users Can Make Money Through Tips & Gifts

Social media platform TikTok is introducing new ways for content creators to get paid with addition of tips and gifts. These new features are part of a suite of new monetization tools called Creator Next. 

  • Tips: the new tipping feature allows users to send tips of $5, $10, $15, or custom tip amount to other users to show their appreciation for the content they create. When a user gets a tip, they receive 100% of it. These payments are facilitated by Stripe and users who are eligible to receive them will display a new icon on their profiles.
  • Video Gifts: the new gifting feature allows users to send virtual gifts to other users on specific videos and the recipient can exchange them for money. You might have already seen a new gift box icon displayed on certain videos. 

To be eligible for receiving tips and gift a user must comply with the following:

  • 18+ years of age
  • At least 1,000 video views in past 30 days
  • Have at least three posts in the past 30 days
  • An account that’s in good standing with TikTok’s community guidelines
  • Be based in the US, UK, Germany, France, Italy, or Spain
  • Meet minimum follower requirements (which differs depending on region)
  • Twitter Adds Auto Captions for All Video Uploads in Tweets

Twitter has announced a major new feature: all videos uploaded within tweets will have auto caption enabled. 

Twitter Caption Videos

The new captions will be enabled for in-stream videos that are muted, on both iOS and Android, while desktop users will have the option to switch them on and off as they please. The captions are available in 37 languages and will show in the language of the device used to upload the video.

Translation and editing of the captions are still in development but this new feature allows Twitter users to access content in more formats. As this social media platform has always been text-focused the auto caption for videos opens the doors to give more prominence to videos. 

  • Clubhouse Launches Saved Replays, Unveils New App Icon

Clubhouse, the popular social media platform that gave us so much to talk about early 2021, has announced one more update before the year ends. 

The new “Saved Replays” feature allows users to save the audio from a recorded Clubhouse chat to listen to later. Any user can access the option by clicking the three dots and then tapping the “Save Replay” button. 

Clubhouse Saved Replays

This might be a feature users were expecting from the app since it seems to be very useful to be able to listen to audio chats later in time. 

The app also unveiled a new icon featuring streaming influencer Abraxas Higgins since they consider him a “quintessential Clubhouse success story”:

“A former Wall Street banker turned music marketing strategist turned audio influencer. In addition to being the host of Clubhouse’s beloved morning show 9AM in London, Abraxas is also the most followed person in the UK on Clubhouse and makes more money now from brand partners than he did as an investment strategist.” 

That ‘s for 2021!

2021 was for sure a year full of interesting events in all aspects. We hope you enjoyed our last digital marketing news article of the year and we will see you on the next ones! 

Happy 2022! 

Digital Marketing News and Updates from November 2021

With just one month left to 2021 and a major holiday season right ahead, it’s imperative that we take our time to checkout the most important: 

Digital Marketing News and Updates from November 2021

1. Search Marketing News

  • Google Launches New Tools and Features to Support Local News

Digital Marketing News November 2021

Over the past five years Google has reported an increase in queries on search like “news near me”, reaching a special high during COVID-19 pandemic in May 2020. In response to this demand, Google is launching new features for local search results and new tools for journalists:

“At Google, we’re dedicated to finding new ways to help readers better connect with publishers and helping publishers more efficiently and creatively produce quality journalism their readers want.” Google Blog

a) New Features for Local Search Results

  • Local News Carousel: readers will see a carousel of local news stories when there’s local news relevant to their query.
  • Top Stories: Google is improving their system to show authoritative local news sources more often alongside national publications.
  • Topic Understandment: Google is refining its ability to have a better understanding of general topics like “sports” to more specific ones like “tennis” to help readers get more relevant search results paired with location signals. 
  • Local Tweets: results are now showing tweets by local sources, authors authorities and organizations relevant to the search query. 

b) New Tools for Reporters

  • Census Mapper Project: an embeddable map tool aimed to help reporters sort out and visualize data in a more easy and appealing way. It displays Census data at the national, state and county level, as well as census tracts.

Digital Marketing News November 2021

  • Common Knowledge Project: is a data explorer and visual journalism project and Google is making improvements to integrate journalist feedback and new features including geographic comparisons, new charts and visuals.

Digital Marketing News November 2021

 

  • Google Ads App Updated With 3 New Features

Google is making marketers life’s a little bit easier by updating the Google Ads App adding new 3 features that allow them to make changes and monitor campaigns performance directly from mobile devices. 

  • Improved Performance Insights: the update will provide information about campaign performance with a real time notification when a significant change occurs, an explanation of why it happened and, in some cases, a recommendation on how to fix the issue. There will also be insights on positive changes in performance to help marketers understand what worked and how to replicate it in the future. 

Performance Insights Google Ads App

  • Real-time Search Trends: Google added search trends to the mobile app to make it accessible from everywhere.
    Let’s say you’re a grocery retailer looking to reach more customers. With Search trends, you may notice a rising trend for “cookie decorating kits” and “bread & pastry dough”. You can then act on these trends by creating new campaigns for these products, and even update your in-store and online merchandising as well. 

Google Search Trends Ads App

  • Campaign Creation on the go: with just a few taps is now possible to create campaigns directly from the Google Ads mobile app. By simply tapping the “plus” button you can select your campaign type, where you’d like your ads to appear and other campaign settings. 
  • Google Makes Improvements in Search Results for “Deals” Query

During Holiday season searches for deals and discounts peak. That’s why Google is introducing new ways for people to connect with businesses and find the “right deal at the right moment throughout the season.”

Google Deals

 

  • Helping People Find the Right Deal: products with a deals badge will appear in a new feed in the Shopping Tab. People can access it by selecting the “Deals” menu or by doing a search that triggers for queries like “deals” or “Black Friday.” Any product with a deals badge is eligible and will be highlighted depending on how attractive the offer is.
  • Measure Deals Performance: merchants will be able to see which of their products are eligible for a deals badge in the products tab within the Merchant Center. The dashboard now shows a detailed performance report with data on impressions, clicks and click-through rate.

    google-merchants-center

  • WooCommerce and Shopify Integration: both platforms businesses will be able to showcase their existing deals across Google by synching existing and new promotions to their products listed on Google directly within their store dashboard.

2. Marketing Tech Updates

  • HubSpot Launches New Payments Solution

HubSpot Payment Solution

The CRM platform has announced the launch of HubSpot Payments to Help Customers Deliver a Better Buying Experience. HubSpot Payments is an end-to-end payment solution built natively as part of the platform and allows companies to accept payments seamlessly with fewer tools. 

“For too long, B2B companies have suffered through painful sales processes that leave customers frustrated and lost revenue on the table. That’s why we’ve built HubSpot Payments to enhance the customer experience rather than slow it down” – Brad Greene, VP of commerce and payments at HubSpot.

With HubSpot Payments companies will be able to accept digital payments without the need of any type of development, since it’s integrated directly into the CRM. It also allows a more secure buying experience for customers being able to pay in just a few clicks using the payment method they prefer.

  • Mailchimp and Shopify Launch Direct Integration

Mailchimp announced a partnership with Shopify for new and existing users of both platforms to connect their Mailchimp account with their Shopify storefront through a direct integration without needing third-party tools or manual data transfer. 

Mailchimp shared the news saying that “By connecting Mailchimp and Shopify directly, merchants will be able to combine the power of purchase data with marketing data and use those insights to help drive conversions, increase revenue, and reach more customers at the right point of their buying journey.”

This integration comes in time to help small businesses make the most out of the holiday season by making it easier for merchants to reach their customers. 

“The combined power of Mailchimp’s suite of marketing tools and Shopify’s robust commerce infrastructure will level the playing field and unlock even more opportunity for independent businesses to grow and succeed into the future.” – Fatima Yusuf, Director of Commercial, App Ecosystem, Shopify.

Mailchimp also acquired the ShopSync app, which has helped Mailchimp users connect their accounts to Shopify stores.

  • Slack Introduces New Platform

With the purpose of empowering organizations by understanding that each one of them works with different flows, structures and specific requirements Slack has completely rebuilt and re-engineered the Slack platform. 

Slack HQ

They want Slack to be companies’ Digital HQ to make work more productive and pleasant. With this update they are offering businesses a tailored solution that adapts and responds to their unique business needs. On their blog they say:

“From everyday business users like sales representatives, administrators and marketers to seasoned engineers, everyone can customize their Slack experience and digital HQ to fit how they work, now and in the future.”

Here’s what’s new:

  • Workflow Builder: a feature that allows non-developers to create workflows by dragging and dropping pieces of existing apps and then customizing how they work together. 
  • Slack Links (coming soon): with just one click, users will be able to sign in to their work apps using their Slack accounts. 
  • Subscribe in Slack (coming soon): users will be able to set up Slack notifications from their other tools integrated into their Slack workspace. 

3. Social Media Updates

  • YouTube Removes Dislike Counts On All Videos

Videos on YouTube will no longer show a public dislike count, while the dislike button remains. Early 2021 YouTube experimented with the dislike button making invisible the dislike vote count to help protect content creators against harassment where people worked to increase the number of dislikes from a certain video.  

“We want to create an inclusive and respectful environment where creators have the opportunity to succeed and feel safe to express themselves. This is just one of many steps we are taking to continue to protect creators from harassment. Our work is not done, and we’ll continue to invest here”. – YouTube Blog

The results from this experiment showed that, because the count wasn’t visible, viewers were less likely to hit the button trying to drive up the number of dislikes. Apparently this is a practice that affects small and new channels the most. 

Based on these results, YouTube has decided to make the dislike count private across the entire platform. Viewers will still have the option to hit the dislike button if they want to and creators will still be able to find the exact amount of dislikes from a video on YouTube Studio along other metrics. 

This change is rolling out gradually since early November 2021. 

  • Instagram Launches Live Test of Longer Videos in Stories

Instagram has launched a live test for 60 seconds videos in stories. This means that longer videos won’t be split into 15 seconds clips anymore. This is what Instagram had to say when inquired about the subject by socialmediatoday

“The ability to create longer Stories posts comes highly requested by our community. We’re excited to be testing 60-second Stories so that people can create and view Stories with fewer interruptions.” 

Instagram Tests 60 Seconds Long Stories

This initiative comes from the desire of Instagram to simplify and consolidate ideas, since they launched a lot of features in the last year. The decision has also been influenced by social media platform TikTok which has become most popular between younger crowds and thrives with simplicity. 

The new feature is currently being tested with only a small group of users, but soon it will reach more and more people. 

  • TikTok Tests New Option to Tag Other Profiles in Your Video Clips

With the objective of boosting engagement, TikTok is rolling out a feature that allows users to tag other profiles in their clips. This option comes as an addition to the already available @mention option within the post captions. 

TikTok Tag Other Profiles

This means that users can still alert other profiles about their clips, but keeping the caption text free of mentions. Functionality wise it doesn’t represent a major change, however it does provide a new way to link creators content. 

The new option to tag other profiles, is still being tested and there are no plans to roll it out to all users at the moment. 

Digital Marketing News From November 2021

So here are the most important news and digital marketing trends from November 2021. As always Google is constantly providing with more and better tools for marketers to do their jobs the easiest way possible, marketing platforms are keeping up with teams’ requirements and social media competition never ends.

Which update caught your attention the most?

If you are interested in reading more about digital marketing make sure to visit some of our other blog post:

New Campaigns Report Overview!

We are excited to share that we have launched a new overview of campaigns analytics on the Frizbit Dashboard so that you can see detailed reports of all your campaigns in one place.

In this view of campaign reporting section, you can see information about the following actions for each push notification, email and SMS campaign depending on the case:

  • Received
  • Clicked
  • CTR (Click through Rate)

You can also filter by specific time periods and the campaign type. You can also download reports as PNG, PDF or CSV by clicking on the button at the right-bottom.

To access this panel, you just have to log into your Frizbit account, go to the left menu and click on Campaigns > Overview.

At Frizbit we are constantly making improvements to the product, to offer you the best possible product and we hope that this new functionality will be very useful for you and that you can see the results of your campaigns whenever you want.

We are at your service for any questions or comments.

We wish you a great November from the entire Frizbit team.

Frizbit Update Campaign Report Frizbit Update Campaign Report Frizbit Update Campaign Report Frizbit Update Campaign Report

Digital Marketing News, Insights and Updates for September 2021

There wasn’t much digital marketing news to report during summertime. However, September has arrived in full strength with many updates to note that might help us marketers strategize better for the last few months of 2021. 

Digital Marketing News, Insights and Updates from September 2021

1. Search Marketing Updates

  • Google is Working on New Search Feature to Index Instagram and TikTok Videos

Google has been reported to be working on new deals with Instagram and TikTok’s parent companies, Facebook and ByteDance, to get the data they need in order to index and rank videos from the social media platform in Search results. 

Users often go to Google to search for TikTok and Instagram videos everyone is talking about and have no luck finding them. The best result they get is a preview with lower qualities. Well, Google is trying to fix that and show users the exact video they want to see in Search, just like they do with tweets. 

A few years ago tweets didn’t show in SERP like they do now. Since Google reached an agreement with Twitter back in 2015, they now show in results and the same thing might happen if these new negotiations go well. We might start getting used to seeing these short social media videos in SERP sooner than later. 

Google is always aiming to make content easily discoverable by users. However, when asked about the new feature a spokesperson stated that sites “can choose how or whether their content appears in Search.”

To this point is just a matter of time and wait to see how the negotiations pan out. 

  • Google is Giving Users More Transparency Into their Google Ads Experience

Google has been innovating with different features to help users have a better understanding about ads they get in Search and Display in different formats. Features such as “About this ad” and the advertisers identity verification program, enhance user experience by offering transparency and credibility with the ads shown to them.

Not stopping there, Google has announced now they are rolling out Advertiser Pages to offer users more information about the ads they get. Users can access these disclosures in the new “About this Ad” menu and check the ads said advertiser has run over the last 30 days. 

“For example, imagine you’re seeing an ad for a coat you’re interested in, but you don’t recognize the brand. With advertiser pages, you can learn more about that advertiser before visiting their site or making a purchase.”  Google Blog

 

Users will also be able to report an ad they feel is violating Google’s policies and if they see fit, a Google team member will delete it. As always, Google is aiming to offer users the best online experience as possible and taking their feedback is key to achieving that objective. 

Advertiser pages will launch in the coming months in the United States, and will roll out in phases to more countries in 2022.

  • Microsoft Advertising Launches Open Beta for Credit Card Ads 

Microsoft Advertising has announced that, from this week, Credit Card Ads will be available for advertisers targeting customers in the U.S and Canada.

Credit Card Ads are intent-triggered ads dynamically generated with no keywords or site crawling required. They appear on the right side of the Bing Search Results Page alongside text ads.

Credit Cards Microsoft Advertising

“Credit card ads trigger for queries such as brand name, card category, credit level, and more. Bank issuers, comparison sites and brands can all take advantage of Credit card ads.” Microsoft Blog

On its blog, Microsoft states that, so far, advertisers have seen great results using Credit Card Ads:

  • Up to 46% more conversions
  • 70% lower cost per acquisition

Early results are sure promising for advertisers.  This new feature is rolling out as an open beta and anyone wishing to participate has to contact their Microsoft Advertising representative or sign up here.

2. Marketing Tech Updates

  • Shopify Launches Shopify Markets to help Internationalize Stores

Up until now, if an ecommerce wanted to sell internationally, they’d have to use a third party marketplace or retailer to do so. With the launch of Shopify Markets that won’t be necessary anymore, since it allows merchants to sell directly to a global market all from one place.

Shopify Markets

Shopify Markets is a centralized hub with all the tools ecommerce sites need to sell directly outside of their home country. On the announcement of the new solution, Shopify stated that “Complexities like currency conversion, language localization, providing local payment methods, and duty and import taxes can all act as barriers to effectively selling internationally”. All of this is solved with Shopify Markets. 

By entering, merchants can: 

  • Enter new markets easily
  • Increase buyer trust and conversion with tailored experiences for each market
  • Optimize cross-border operations with actionable insights and smart settings
  • Save time with a central global management platform

Shopify Markets is already available in early access globally. 

  • HubSpot Partners with Envato 

The CRM platform and Evanto, the world-leading online community for creative assets have partnered to launch over 250 high-quality templates specifically designed for HubSpot. 

“Designed by Envato’s internationally recognized community of professional theme developers, the new templates offer a wide variety of ways for businesses to customize their online presence, whether they use a multi-purpose theme or something more niche to their industry.” – HubSpot.com

HubSpot Partners with Envato

Since both platforms, HubSpot and Envato, are aimed towards building engaging web experiences faster, Envato’s Chief Content Officer, Cameron Gough, said the partnership was a natural connection between both companies. He also added that:

“With these themes, we have an opportunity to provide the global creative community with the assets they need, while HubSpot can bring their CMS Hub product to life with the help of our talented author base”.

The have reported that the initial reactions from the community have been very positive with the creation of a huge variety of template themes. You can see the collection of CMS Hub themes on ThemeForest here: https://themeforest.net/lp/hubspot-cms-hub-themes/.

  • Intuit Confirms Deal to Acquire Mailchimp

A few weeks ago, global technology platform Intuit, confirmed rumors about the acquisition of the popular mailing automation platform, Mailchimp for $12 billion.

Intuit is better known for its financial softwares TurboTax, QuickBooks, Mint and Credit Karma, but with this new acquisition they aim to “advance their mission to power prosperity around the world for consumers and small businesses”.

They described the objective saying that they “will work to deliver on the vision of an innovative, end-to-end customer growth platform for small and mid-market businesses, allowing them to get their business online, market their business, manage customer relationships, benefit from insights and analytics, get paid, access capital, pay employees, optimize cash flow, be organized and stay compliant, and have experts at their fingertips.”

3. Social Media Updates

  • Twitter Makes Tips Available to Everyone and Adds Bitcoin & GoFundMe As Tipping Options

Back in May Twitter rolled out a feature called tip jar, that allowed users to tip others. This feature was only available for a select group of English-speaking content creators. Now, Twitter is rolling out Tips for everyone and adding new payment alternatives. 

Tips make the payment much easier by providing one spot right in the user’s profile where they can link to their Cash App, Patreon, Venmo and other platforms. Before, users had to manually share links to their payment profiles in their bios and in their tweets.

Twitter tips Bitcoin

In addition to that, Twitter is also including new payment services: GoFundMe, an online fundraising platform, and Bitcoin through Strike, a payment application built on the Bitcoin Lightning Network that offers instant and free payments globally.

This is what Twitter had to say:

We want everyone on Twitter to have access to pathways to get paid. Digital currencies that encourage more people to participate in the economy and help people send each other money across borders and with as little friction as possible – help us get there.

  • Facebook Launches New Tools for Businesses

In order to help businesses connect with more people and generate more leads, Facebook is launching a set of new free and paid tools:

  • Start conversations with ads that click to message: businesses can use ads to invite people to message them through the messaging platform they prefer: Messenger, Instagram Direct or WhatsApp.

Facebook Click to ads messaging

  • Start a WhatsApp chat from an Instagram Profile: for many small businesses Instagram is the main platform through which people discover them, and Whatsapp the platform to engage in conversations. With that in mind, Facebook is making it possible to add a click-to-chat button to their Instagram profiles and a button that takes users to Whatsapp directly from Instagram ads.

instagram whatsapp conversations

  • Quote Request on Messenger: with this feature businesses can elect 4-5 questions to ask consumers prior to starting a conversation. Then, consumers are able to request a quote from a business by completing a questionnaire on Messenger. This feature is only currently available for select advertisers for testing. 
  • Lead Generation on Instagram: Facebook will start testing paid and organic tools to help businesses find qualified leads on the social media platform in a more personal way and reducing costs.

Regarding all updated and new features, Facebook stated that “Today is just a step towards the future we’re building for and with businesses in this next era of personalization and we’ll share more on this as it progresses.

  • YouTube Adds 5 Features for Creators

YouTube content creators will have access to more insights and more control over ads and chapters thanks to these five new features:

  • Evergreen video insights: evergreen videos are those that have been popular for a long period of time. YouTube is giving content creators access to insights for these types of videos as a way of helping them improve their monthly channel performance analysis. 
  • Trending hashtags: YouTube launched the trending hashtag feature in the explore section to help viewers find popular content, and creators to identify topics for their future videos. This feature is only available for U.S mobile users. 
  • AdSense Blocking Controls: YouTube is making available the Adsense Blocking Controls to multi-channel affiliate networks (MCNs). Previously this feature that allows content creators to control what type of ads run on their channels, was only available to channels in the YouTube Partner Program.
  • Bulk Edit Video Chapters: YouTube launched automatic chapters for newly uploaded videos and creators are automatically opted into it. And for those who don’t want the feature enabled on their channel, YouTube is making it easier to edit the chapters in bulk. 
  • Appeal Yellow Icons on YouTube Studio Mobile: a yellow icon means a video is receiving little to no monetization. From now on, content creators will be able to appeal them via the Studio Mobile app, instead of solely via desktop.

Digital Marketing News from September 2021

There was a lot to choose from to sum up the most important digital marketing news and updates from September 2021. We gathered the news we believe you’ll find more interesting and useful to strategize next month. 

If you want to keep reading…

Digital Marketing News, Updates and Insights from August 2021

Summer is coming to an end and it has gone by so incredibly fast that it feels almost as if just yesterday we were discussing and sharing digital marketing trends from July. Without almost realizing it a whole month has passed and it is time to sum up again what has happened during these past 30 days.

Here are the most important:

Digital Marketing News, Updates and Trends from August 2021:

1. Search Marketing Updates

  • Google Shares Insights on how they Generate Page Titles

The first thing people pay attention to decide if a website is worthy of their clic and relevant to their search is the title. Google puts extra effort into providing the best titles in Search results to connect people with the right content produced and offered by websites. 

In the past few weeks, Google has introduced a new system to generate titles for sites. With this new system titles are not going to change based on the query issued by the user, like they did before. Google states that “This is because we think our new system is producing titles that work better for documents overall, to describe what they are about, regardless of the particular query.”

The new system is going even more beyond the HTML to use text that people can see when they land on a web page. They are using the main visual title tagged with H1, other header tags and content that is prominent with the use of different styles. 

The reason behind this is that Google considers that HTML tags don’t always describe the content of the page so well for different reasons like being too long, having way too many keywords or an entirely lack of tags. 

This update is aimed to produce more accessible titles for pages, by even adding site names if considered relevant. In other cases, Google might select the most relevant part of a title when encountering extremely long ones, instead of showing it from the beginning and cutting what might be the most useful part. 

  • Google Simplifies Page Experience Report in Search Console

Early 2021 Google launched the Page Experience report in Search Console to give site owners a way to understand how their websites do against the page experience signals. This August, Google rolled out a new version that simplifies the report by removing some elements and fixing others. 

Digital Marketing News from August 2021

a) Removal of Safe Browsing widget: Google recognized that Safe Browsing issues, like third-party hijacking of sites, are not always under the control of site owners. That’s why they are clarifying that Safe Browsing is not used as a ranking signal and won’t show anymore in the Page Experience report. These warnings will still be shown in Search Console, but outside of the Page Experience report. 

b) Removal of Ad Experience widget: the Ad Experience widget is algo removed with the purpose of avoiding the display of the same information on two different parts of Search Console. From now on the Ad Experience report will be available as a standalone tool to review the status of your site. The same as for Safe Browsing, Ad Experience was never used as a signal so the change will not affect the site’s status. 

c) Report improvements: Google is rolling out a few improvements to how the reports handle missing data:

    1. Added a “no recent data” banner to the Core Web Vitals report and Page Experience report.
    2. Fixed a bug that showed “Failing HTTPS” when Core Web Vitals data was missing.
    3. Rephrased the empty state text in the Page Experience Report and Core Web Vitals Report
  • New Google Safeguards for Minors

Google is making changes to ads, content and more with the intention of creating a safer space for children and teens on the internet. 

Digital Marketing News from August 2021

a) Advertising Changes: in order to prevent age-sensitive ads from being shown to minors, Google is expanding safeguards. From now on ads will be blocked based on age, gender and interests of people under 18 years old. 

b) Digital Footprint control for Minors: Google plans to introduce a policy that allows anyone under the age of 18 or their legal guardians to request their images to be removed from Google image results. 

c) YouTube Settings: one of the changes will make the most private option set by default in upload settings for teens on Youtube. Another change is that YouTube will begin to remove overly commercial content that encourages kids to spend money from YouTube Kids. 

d) Location History Updates: location history is off by default and supervised accounts (for children) don’t have the option to turn it on. This feature will be applied to all users under 18 years old. 

e) Google Play Updates: a new safety section that will let parents or guardians know which apps follow family policies will be launched soon. This means that apps will be required to inform about how they use the data they collect from users.

f) Google Workspace for Education Changes: since more and more children are using the internet for school, concerns have risen about safeguarding the experience. That is why Google is working to give administrators abilities to tailor their students experience suchs as restrincting activity on YouTube and activating Safe Search by default for all users. ¡

g) Safe Search: SafeSearch is a feature that leaves out explicit results when active and it is enabled by default for users under 13 who use accounts managed by Family Link. Google plans to extend it for users under 18 as well. 

h) Google Assistant Updates: Google is going to introduce new protection features to prevent mature content from surfacing for minors. 

2. Marketing Tech Updates

  • Salesforce Announces Integrations with Slack

At the end of last year, Salesforce acquired Slack for the big sum of almost 28 billion dollars. Recently, after all this time, they finally announced the first integrations to be made. 

“What we’re announcing are these new capabilities to support that Slack vision for sales, service, marketing and analytics. And for each of those areas what we’re doing is a combination of articulating, both in best practices and codifying, how you can and should model your sales, service and marketing organizations in this new world,” said Rob Seaman, SVP for Slack at Salesforce. 

The main objective with the integrations is to provide a faster and easier way to work and automate Salesforce tasks. For example, it would be possible to join all the parties involved in a sale in a dedicated deal room where they can come together through the entire process and have a seamless workflow. 

Service teams can get daily updates, personalized daily task lists, meetings and get together to help each other out with any problem they might have and solve doubts in rooms called a swarm. 

Rob Seaman stated that these are just a few of the first integrations and that much more will come in the future. The company also acquired Tableau in 2019 and Datorama in 2018 and there are more integrations planned for the future. 

  • Google Ads Editor Rolls Out New Features

Digital Marketing Trends August 2021

Google Ads Editor is a tool that allows you to make offline changes in bulk, saving time, making it easier to optimize campaigns. Google Ads Editor 1.7 is here and it includes several new interesting features:

a) Easier Downloads: from now on, advertisers can select the specific part of the campaign they want to work on and just download that. This translates into download speed improvements. 

b) Lead Form Extensions: Lead Form Extensions allow users to include a form in their ads so prospects can fill in the form without needing to leave the SERP. These forms were only accessible to create or edit through the IU. Now users can download, edit and create lead form extensions within Google Ads Editor. 

c) YouTube Audio Ads: YouTube Audio Ads were released in 2020 and could only be set up within the UI. Similarly to Lead Form Extensions, Audio Ads can now be set up through Google Ads Editor. 

d) Hotel Ads: until now, Hotel Ads were only accessible through the Google Ads IU. users can now use Google Ads Editor to manage them. 

  • Microsoft Ads Updates Several Features

Microsoft announced several product updates and releases for the month of August and here is what you need to know:

a) Target Impression Share: Target Impression Share Strategy will automatically set the bids of your campaigns based upon where you want them to appear and your target impression share. 

b) New Automated Extensions: Microsoft is launching new automated extensions: Dynamic Location, Dynamic Multimedia, Syndication Decorations.

c) Account Labeling: Account Labeling allows advertisers to manage campaigns by tagging accounts, ads and keywords with labels. 

d) Conversion Goals: a new feature available for advertisers using Shopping Campaigns that allows them to create product conversion goals. 

e) Integral Ad Science now globally available: last September Microsoft announced a partnership with Integral Ad Science to offer more protection options in the Microsoft Audience Network and it is now available globally in the same markets. 

f) Unified Campaigns Changes: a few updates to unified campaigns were algo announced: 

    1. Users can now post to Instagram from the social media section
    2. Users can invite other Microsoft Advertising users to access and manage their accounts
    3. Users can now use the same billing pages as Expert mode users
    4. Improvements to the campaign management experience
    5. Users can now manage multiple sub-accounts with a single parent account

3. Social Media Updates

  • TikTok Introduces Shopify Shop Tab for Approved Merchant Profiles

The social media platform has announced a partnership with Shopify to test TikTok shopping with a small group of Shopify merchants in the US, UK and Canada. This new feature will provide Shopify store owners with tools to create content that engages with consumers and sends them directly to their e-commerce site for checkout.

Digital Marketing Trends August 2021

TikTok Shopping aims to make it easier for people to explore, discover and buy products they find on the platform. Blake Chandlee, president of global business at TikTok said: 

“TikTok is uniquely placed at the center of content and commerce, and these new solutions make it even easier for businesses of all sizes to create engaging content that drives consumers directly to the digital point of purchase. We’re thrilled to be expanding our partnership with Shopify and making TikTok more accessible than ever for their merchants.”

  • Facebook Messenger Adds 4 New Features

For its 10th anniversary, Facebook Messenger is rolling out 4 new interesting features to enhance user experience. 

a) Send and Receive Cash Gifts: for Facebook users in the US it is now possible to send and receive cash as gifts through the platform. The receiving user will be notified with a colorful message including virtual balloons and will be asked to confirm his Facebook Pay details and the money will be instantly deposited into his bank account. 

Digital Marketing Trends 2021

b) Group Chat Poll Games: Facebook is introducing poll games to Messenger as a way to keep people entertained in group chats. 

c) Birthday Expression Tools: Facebook Messenger will now offer users a variety of birthday-theme tools for the chat like birthday backgrounds, AR effects, songs and confetti message effects. 

Digital Marketing Trends August 2021

d) New Way to Share Contacts: users can now share contacts directly to their friends. 

  • YouTube Rolls Out 3 Updates for Creators 

With creators in mind, YouTube is launching three new features to help them access useful data in YouTube Studio:

a) Improved Realtime Cards: Realtime Cards display important information and channel metrics such as a subscriber count and views in real time. The improvement consists of adding reach and engagement data with dedicated tabs. 

b) Mentions Inbox: YouTube creators will now have access to a mentions inbox that will show all the places their channel has been mentioned on YouTube. 

c) Hashtag autocomplete Suggestions: in January 2021 YouTube launched searchable hashtags and people still have doubts about how to use them. That is why Youtube is now launching a hashtag autocomplete feature to recommend relevant ones based on popularity. 

August had many digital marketing updates…

So, there you have it! We have covered the most important and relevant news and updates in digital marketing for the month of August. Which one caught your attention more? Let us know in the comments! 

Make sure you also read: 

Digital Marketing News, Insights and Updates from July 2021

Happy summer, everyone! July is finally here and (and least us) couldn’t be happier. Summertime is usually a slow work season, but that hasn’t stopped the digital marketing world and there is a lot to cover this month. 

We have summed up the most important:

Digital Marketing News, Insights and Updates from July 2021

1. Search Marketing Updates

  • Google Launches Free Deals Listings in Search Results

As we always do, let’s begin with some updates from Google. This month Google is rolling out a new feature that gives online retailers in the US more ways to reach customers who are seeking discounts and special offers.

Digital Marketing News July 2021 free-deals-listings-2

 

Google reported a 50% increase in searches for “discount codes” since the previous year. This means that customers are looking even more for ways to save money and shop at discounted prices. 

In response, Google is launching new features that allow e-commerce sites a new way to list deals in search results: 

  • Competitive prices are highlighted in the shopping tab of search results
  • Google Search will showcase the most important offers for sales such as Black Friday and Cyber Monday (in October)
  • Google will showcase offers based on information regarding the discount, product popularity, site’s popularity and other factors. 
  • An upcoming update will make it possible for deals to show on the main results page whether retailers pay or not for advertising. 
  • Retailers are now able to customize their offers and indicate specifics, suchs as if a deal is only available for certain customers. 
  • Sellers reports are updated with “Historical Best Seller Data” and “Relative Product Demand”
  • Google Share 5 Insights Into Appearing in Google News

As you know, Google is always on top of users and site owner’s need to help them have the best online experience possible. So, this time Google is answering the most common questions and doubts about how news are shown in News and Search, giving valuable insights to help site owners have a better understanding on the subject. 

The 5 most common questions are: 

a) Where does news appear on Google

Google says that news content can appear on Google News, Google Search, Google Assistant, YouTube and Discover. Google News includes two ways information can be displayed: the “For You” feed that contains specific stories based on user interests, and “Headlines” which show stories for all users from a particular region.

Digital Marketing News July 2021

There is also Google Search that includes the “Top Stories” carousel highlighting relevant news on timely topics, and the “News” tab that narrows the results to focus on specific queries. 

b) How do I know if my site is eligible to appear in Google News?

Google states that all sites are automatically eligible for Google news in Search without any application requirement. They emphasize that the important thing is for sites to produce relevant content with high levels of expertise, authority and trustworthiness, with a history of producing original news and that complies with Google’s News Policies. 

c) How can I check if my site is appearing?

The best way to know if your site is appearing, is to look at the performance reports on Search Console by filtering for Google News and Google Search. These insights will indicate if your site is getting traffic from boths sources. 

d) Can I do something to improve my visibility?

The ranking of sites is automatically determined by different factors such as relevance of the content, freshness, location and language. Publishers can access the Publisher Center to define certain aspects about their site that can help Google to Index it. 

However, eligibility is always determined by an automated process, which means that being approved and submitting content does not directly mean that it will appear in Search Results, Google News or News surfaces. 

e) If I follow everything Google says, why am I still not appearing?

According to Google one of the keys is to constantly produce relevant, original content that can be automatically detected by their systems and become more eligible if the site has risen to meet their criteria. 

  • Google Launches Free Tools for Travel Marketers

We have mentioned in previous articles that global searches related to travel information, like “where to travel”, “can I travel” and “covid travel restrictions” are at a peak for some time now. 

Travel Insights with Google is being launched in the US as an effort to answer the travel industry needs and help businesses with free tools they can use to improve their marketing efforts and overall service. It includes:

  • Destination Insights: provides information regarding the top demands per destination. It allows travel marketers to view demand data related to specific countries on specific dates.
  • Hotel Insights: analyzes search trends that identifies where users are coming from and allows marketers to create stronger digital presences segmented to fit said information. 
  • Focusing Facts: this information is nested within the Destination Insights and displays data related to queries suchs as “fastest growing destinations globally” gathering previous 84 days of data. 
  • Demand Sizing: also a part of Destination Insights. It allows filters to compare interests amongst various countries. 

2. Marketing Tech News

  • Vimeo partners with TikTok

The video software company has joined as a TikTok Marketing Partner. The social media platform users can now access Vimeo’s suite of video creation tools and still benefit from its broad user base. 

Both companies ran tests previous to the release of the partnership and saw that participants were able to highly increase the number of videos they create and reach a 50% higher click through rate of their campaigns. 

The main objective of this partnership is to help small and medium businesses create more content with better tools. Melissa Yang, head of ecosystem partnerships at TikTok said:

 “As small businesses recover and rebuild after a challenging year, TikTok is working on ways to make it easier to reach their community and grow their business. Our partnership with Vimeo provides small businesses with simple, effective video tools that rival what the biggest brands in the world have access to — and they drive real results.”

Vimeo and TikTok also invited some small businesses to try out a new AI-driven video production tool called Vimeo Create. A tool designed to advertise on TikTok and help brands produce creative content that adjusts to the platform without needing to rely on a production studio. 

Brands have reported great results and say they plan to keep running additional campaigns on TikTok. 

  • Hubspot Reports an Increase on Marketing Automation  Techniques

Marketing automation keeps gaining ground as chatbot usage has more than doubled in the UK as a valid option to engage with customers since 2020. Hubspot has reported so on their Not Another State of Marketing Report 2021

One of the main reasons marketers are betting more and more for automated solutions, are the market shifts provoqued by the Covid-19 pandemic and the need to offer customers the most tailored virtual experience possible. 

“The different types of automation, across various industries, can provide marketers with a range of skills to improve their return figures and therefore a number of AI tools must be used, as opposed to one.” – Scott Brinker. VP of platform at HubSpot

The same way, live video is also becoming more popular with an increase of 40% marketing tactics using it in 2021, compared to 17% last year. Pandemic and consequential lockdowns have forced a shift on content production to be designed for virtual audiences, along with an increase on the time consumers are spending watching videos.

These changes are forcing marketers to adapt and shift the way they create content and how they engage and communicate with their audiences. Implementing automation strategies provide solutions to adjust marketing techniques to the times we are facing and to what customers are expecting from brands. 

  • Google partners with GoDaddy

Google has announced a new partnership with GoDaddy with the purpose of helping e-commerce sites gain more online visibility. Google wants to help businesses get discovered easier and to connect better with shoppers by making e-commerce more open online.

Digital Marketing News July 2021

With the new partnership, GoDaddy online stores are able to integrate their product inventory across Google with no additional costs. GoDaddy sites can now be discovered through Search, Shopping, Image Search and YouTube. 

Merchants can upload products directly to Google, create listings and ads all within the GoDaddy’s Online Store. By partnering with e-commerce platforms, Google aims to help more businesses to engage with shoppers that want to discover new products and brands online. 

3. Social Media Updates

  • TikTok Launches 8 new Features for Livestreams

Digital Marketing News July 2021

TikTok users who livestream have doubled during the past year. Taking note of this, the platform is rolling out eight new features to improve live streaming experience for both broadcasters and viewers:

  • Schedule: users can now schedule, manage and promote livestreams in advance. 
  • Picture-in-picture: this new feature allows users to pinn the livestream to a corner of their screen while they freely navigate. 
  • Go live with a friend: a new feature called “Live Together” allows two users to broadcast live on the same stream. 
  • Live Q&A: this feature allows creators to engage with their audience by answering questions live in real time.

Digital Marketing News July 2021

 

  • Top streams: TikTok wants to make it easier for users to find and tune into live streams from the “For You” and “Following” pages. Live sessions will also be discoverable through Chat, Gaming, Talents, Fashion and Daily Life. 
  • Moderators: before livestream, users can assign a person to help them moderate the session by going to Settings on the right side of the stream launch screen. Features like muting viewers and removing disrespectful comments will be added in the upcoming weeks.

Digital Marketing News July 2021

 

  • Keyword filters: streamers can now mute words they choose during live streams by going to settings. They can also turn off or add limits to the comments. 
  • Harmful comments alert: before posting a comment that TikTok detects as disrespectful, users will be prompted to reconsider their language and how they will be received by the streamer. 
  • Pinterest adds Feature for Users to Make Money With Affiliate Links

Pinterest wants to help content creators to earn money through the platform by making it possible to get commissions with affiliate links. When a user tags a product on a pin idea and another user clicks on the link, the one who posted it will receive a commission. 

The platform has reported that “users are 89% more likely to exhibit shopping intent on products tagged in idea pins than on standalone product pins.” The same way that engagement with idea pins is much higher than standard pins. 

By simply tagging products on their idea pins, Pinterest creators can control the shoppability of their content. This feature will be available to business accounts in the United States and will continue rolling out to other countries in the next few months. 

  • Twitter Tests Voting on Tweets

Twitter is constantly adding or trying out new features, and this time they are experimenting with an option that allows users to “down vote” or “up vote” a reply within a Twitter conversation.

Digital Marketing News July 2021

The same as other social media platforms offer multiple icons for users to express how they feel about a post or a comment, Twitter has announced they want to try out a voting feature only available for Tweets replies. 

Twitter says that, for the meantime, this is only a feature destined for research, that doesn’t qualify as a dislike button and only the owner of the down vote will be able to see it. Twitter also clarified that this experiment, as they call it, has the intent to inform the platform about the relevancy of the conversations.

This feature will only be available for iOs. 

If you liked this summary of the most important Digital Marketing News, Insights and Updates from July 2021, we got more for you to read!

How can Marketing Automation Help you Sell More

Marketing Automation is the answer to marketers’ pleas for a method that efficiently allows continuous business growth without additional workload or the need to allocate extra resources. 

All businesses, whether big or small, are constantly trying to increase productivity and improve processes. With the surge of so many new platforms and channels, it is very difficult to reach target audiences at the right time with the right message to cause an impact that leads them to conversion.

Leaving aside these external factors, in many cases the business own growth can become a problem. Let’s say your business has scaled a lot very quickly and you are receiving an overwhelming amount of queries daily but you haven’t optimized your processes. This causes you to neglect a lot of messages and leave hundreds of customers hanging without ever getting a reply. 

What does this say about you and your business?

It doesn’t look good and all of those customers are surely going to go for the business that did reply to them in a timely manner, even if your solution or product is much better than your competitors. 

So, what’s the answer to this issue? How can you ensure your business grows while maintaining excellent customer experience with the same resources and less time? The answer is marketing automation

What is marketing automation?

Marketing automation is the improvement of processes through software that automatically performs certain tasks normally done by people. This can include social media management, email marketing, lead generation, marketing campaigns and more. 

Through marketing automation businesses can respond better to both potential and current customers providing them a better user experience with personalized treatment that leads to a long-term relationship. 

There are different types of Marketing Automation you can apply to your business:

  • Customer relationship management automation software (CRM)

What Is Marketing Automation

This makes reference to CRM platforms that allow businesses to automate and manage all communications between them and their customers. Companies that have a very high number of clients need to work with CRMs as effective tools to manage their data. Otherwise, as the company keeps growing, it will be much and much harder to keep track of all queries and offer personalized and proper support to all clients. 

With CRMs businesses can make sure they don’t miss any message from customers, maintain a communication flow and answer any query on time, regardless of the amount of clients they have. Workflows are also optimized since every team member can access the CRM and get all the information needed from one place without having to ask or wait for another person to help. 

  • Marketing campaigns automation

Marketing Automation

Digital marketing automation platforms allow businesses to automate messages they send to their subscribers. These messages are usually triggered by events defined on site that, once completed, activate a sequence to be delivered in specific time to the users that completed the action. 

This technology tracks user behaviour in order to automatically send personalized messages depending on the actions they took while browsing. It can be applied to email marketing, SMS marketing and web push notifications campaigns. 

Platforms that offer marketing campaign automation, like Frizbit, usually allow you to personalize the message so you don’t feel you are sacrificing automation for quality. With the use of dynamic parameters you can hyper personalize the content to fit each individual.

  • Workflow automation

Social Media Marketing Automation

This might be the most common type of automation we are all familiar with. Workflow automation includes all softwares that allow you to manage other platforms and channels, such as social media. 

Later is a great example of a workflow automation tool. Is a social media marketing management platform that allows you to create, design, schedule, post and analyze your social media content all in one place. 

Benefits of Marketing Automation

When done properly, marketing automation can have a huge positive impact on any business:

  • Increased efficiency: automation of certain tasks can help you and your team dedicate more time to issues and projects that are more deserving of your attention. For example, instead of manually posting on every social media channel you have, you can automate this task and let your team focus more on creativity and content production. 
  • Better user experience: automation platforms usually gather user data that allows you to offer them a more personalized customer experience.The more relevant the message is, the higher the chances of an interaction and conversion. Keep in mind that these days, users are demanding more personalized experiences and will engage more with brands that offer them what they are looking for.
  • More qualified leads: marketing automation helps marketers reduce the guesswork when it comes to approaching prospects. If a business uses an automation platform to send messages to leads, and to promote said content on other platforms, sales and marketing teams can work hand in hand to analyze results and optimize the automated sequences of messages to connect with the right prospects at the right time.
  • Higher conversion rates: a personalized experience and better quality leads translates into higher conversions rates. Automation allows you to reach users that are more likely to engage with your business with messages that resonate better with them, increasing the chances of interaction. 

According to Adestra’s Marketer vs. Machine report, “Marketers say the biggest benefits of automation are saving time (74%), increased customer engagement (68%), more timely communications (58%), and increased opportunities, including up-selling (58%).”

Marketing Automation is a Win for Everyone

The thing about marketing automation is that everyone wins: you, your team and your customers. You will save time and money, improve the inner workings of your business, your team will have more time to dedicate to more important projects and tasks and your customers will be receiving a much more personalized experience, and that’s exactly what they are looking for. 

You just have to do your homework and decide in which areas of your business you want to start implementing which type of automation. Remember that, even if it sounds like a big and fancy word, automation doesn’t have to be expensive or mean a huge investment for your business.

Marketing automation is available and accessible for companies of all sizes. It’s even safe to say that small and new businesses can benefit even more from it, since automation is equal to doing more with less. 

If you are interested in learning more about what marketing automation can do for your business, check out Frizbit’s Success Stories section and see the results of our clients since implementing our marketing automation platforms. 

Check out!

Digital Marketing News, Insights and Updates from May 2021

Time is going by so fast it’s almost impossible to keep up with all digital marketing news and updates for every month. Google always keeps us on our tiptoes with constant updates, changes and new features for all of its products, new marketing tech is being developed every day and social media is a complete universe on its own. 

But don’t despair! As every month, we are to gather and sum up for you the most relevant:

Digital Marketing News, Insights and Updates from May 2021

1. Search Marketing Updates

Google previews MUM

The biggest news from Google this month is the preview of MUM. It stands for Multitask Unified Model and this new tech was showcased mid May by Google’s Prabhakar Raghavan at Google I/O. 

Since 2019 Google’s search algorithm to understand queries has been powered by BERT, an extension of Natural Language Processing. This algorithm helps searches deliver accurate results by asking questions more similar to the way we talk naturally, instead of trying to think what type of keyword or phrase will actually give us the answer we’re looking for. 

Google has now announced the preview of MUM: a new tech 1,000 times more powerful than BERT. The biggest and most important difference is that MUM can multitask to help deliver more information: it’s trained in 75 languages and it’s multimodal, meaning it can understand information across text and images. 

According to Google, they have discovered that it takes an average of eight searches for users to get the information they want and complete a complex task. With the development of MUM they aim to solve this issue and help users get things done with fewer searches. Google says:

Imagine a question like: “I’ve hiked Mt. Adams and now want to hike Mt. Fuji next fall, what should I do differently to prepare?” This would stump search engines today, but in the future, MUM could understand this complex task and generate a response, pointing to highly relevant results to dive deeper. 

Google’s mission has always been to make information more accessible to everyone. They have already started running internal pilots with MUM and says to be very excited about how this new search technology can improve Google products and user experience. 

Google’s launching new features for smart bidding

Google is rolling out new features for Smart Bidding to make marketers life much easier, better manage their bidding strategies and improve campaign performance. 

  • Top signals for Target ROAS and Maximize conversion: Top signals highlight some of the dimensions in which the bid strategy is automatically optimizing the bids depending on likelihood of users converting (device type, location, day of week, time of day, keywords). They currently report for campaigns that use Target CPA and Maximize conversions, with the launch of the new features, they’ll be available for search campaigns using Target ROAS and Maximize conversion value.
  • Seasonality adjustments at manager account level: Smart Bidding takes into account seasonality to improve the performance of the campaigns. However, for specific times such as big sales or product launches, the adjustments had to be made manually for each individual account. With new features Google makes it possible to set them at the manager account level. 
  • Maximize conversions with recommendations: Google will be showing new opportunities to opt into maximize conversions on the Recommendations Page: “These recommendations will show for eligible Search campaigns and can help you get more conversion value within your budget.”

Google Ads Maximize Conversions

  • Target Impression Share simulators to predict performance: up until now Simulators to help understand how target bid and budget changes could affect campaign performance, were only available for conversion and click-based bid strategies. With the roll-out of new features they are expanding to Search campaigns using Target Impression Share.

New ad formats for local campaigns on Google

At its annual Google Marketing Livestream, they announced the launch of new formats for local ads campaigns: 

  • Auto suggest ads: one of the new formats is called Auto Suggest Ads, which show ads based on the user’s location. When a user searches for a product or service in Google Maps, the auto suggest will show an ad of a nearby advertiser.

Google Auto Suggest Ads

  • Navigational ads: these new types of ads will be shown on the user’s screen when using Google Maps driving directions. So when a user is driving towards a destination, an ad of a nearby local business will appear on the screen and the user will have the option to add the destination to the route.

Google Navigation Ad

  • Similar destination ads: another new ad format is Similar Destination Ads. They will show when a user searches for a local business and it’s closed at the time of the search. Google will then show a similar business with the tag “Similar and Open”. 

Google Similar Places Ad

All new three ad formats will be available for local ad campaigns globally in the second quarter of this year.

2. Marketing Tech Updates

Microsoft Advertising announces Unified Smart

Acknowledging the importance of having a strong online presence for any business and how challenging it can be to manage it successfully, Microsoft has launched Unified Smart campaigns: a unified solution to manage social media presence and search advertising

With Unified Smart campaigns platform you can:

  • Run ads: this new solution allows you to run ads on both search engines with Microsoft Advertising and Google Ads, as well as social media platforms Facebook and Instagram. 
  • Manage social media: Unified Smart allows to publish, like and reply comments on Facebook, Instagram, LinkedIn, and Twitter.

Microsoft Unified Smart Campaign

 

  • Reporting: additionally to being able to manage campaigns across channels in one single place, publishers can also see reports of search and social media in one place.

Microsoft Unified Smart Campaigns

  • Automate and optimize with AI: you can create ads, let them run for a while and then watch how AI creates additional ones for you, optimizing your campaign results. The same way you budget will be distributed by AI across channels to help you get the best ROI. 

The most interesting thing about the new Microsoft solution is that it is free to use. There are no charges, service fees or commissions. You only have to pay when someone clicks on your ad. That’s what makes Unified Smart campaigns so interesting for new and small businesses that wish to handle their campaigns all in one platform. 

Google expands its shopping integrations

Google is always considering its users needs and is now rolling out shopping integrations with WooCommerce, GoDaddy and Square. During the Google I/O they announced that they want to help retailers and consumers connect and build lasting relationships, hence the new integrations.

This open ecosystem approach means that retailers will have even more ways to get discovered across Google, and shoppers will have even more choice.

Retailers that use any of these e-commerce platforms will now be able to show their products for free across Google. A few days earlier Google announced the Shopify integration and has now revealed the expansion to the other platforms.

Digital Marketing News Google Shopping

The aim is to help people discover new and easier ways to shop, and to offer retailers more options to connect with their customers. Google says that “As this generational shift to e-commerce accelerates, having a digital presence is just the minimum — it’s now imperative for you as a retailer to stand out and speak directly to your customers.“

Zoom announces all-in-one events platform

The popular video conferencing platform Zoom has announced the launch of Zoom Events, an all-in-one solution for digital events. It is scheduled to be launched this summer and it will combine features from Zoom meetings, chat, and webinars.

One of the interesting features is that you will be able to produce ticketed, live events for audiences of all sizes. All the process of organizing, managing and billing the event can be done in the platform, as well as keeping track of registration and attendance. 

The possibilities Zoom Events present are endless. You can host internal and external events for companies and businesses of all sizes. Conferences, classes, product launches and pretty much anything that has a space in the virtual world. 

This initiative finds its roots thanks to the on-going growth of virtual meetings during Covid-19 pandemic times. Zoom understands that digital events have found their way into our daily lives and it’s trying to make it as easy as possible for big and small businesses to adapt to this new reality and offer customers the best experiences they can. 

 3Social Media Marketing Updates

Snapchat launches Public Profiles for Businesses

Snapchat had already launched Public Profiles for Creators, Shows, and Snapchatters and has now opened the doors for Business with Public Profiles: “Public Profiles for Businesses has launched on Snapchat, giving brands of all sizes a free, permanent home for all of their unique Snapchat content.”

snapchat-public-profiles-social-media-marketing

Public Profiles for businesses offer brands the opportunity to house all of their unique content in one discoverable place. Some of the most important features include:

  • Native store: you can link your Shopify ecommerce store to your Snapchat profile so users can browse products and even buy through the “Shop” feature. 
  • Highlights: you can permanently showcase some of your content on your profile so that new users that visit for the first time get to know your business. 
  • AR lenses: you can now publish lenses to your Public Profile so that snapchatters can discover them and engage continuously with them. 
  • Public stories: so you can share any type of content of what’s happening behind the scenes of your business. 

With this new feature Snapchat is looking to catch up with businesses’ needs on social media nowadays by offering tools that allow them to engage and connect with their audience. 

New messaging features for Facebook and Instagram

New features are coming to Facebook and Instagram DMs to give users the opportunity to express themselves better with additions that go from new themes to the ability to reply to messages with photos or videos.

Facebook messenger new features

  • Chat archives: users can now clear their inbox without deleting chats for good. With a swift “swipe to archive” option it’s possible to keep everything tidy and then access inactive chats in the future if need be. 
  • Tap to record: for all those audio-lovers out  it’s now possible to record voice notes hands-free. With just one tap is sufficient to begin recording, and one tap to finish. This feature will be available also for Instagram in the future.
  • New themes: new themes to customize chat screens are now available for both Messenger and Instagram DMs.

Digital Marketing News Social Media Marketing

Instagram DMs new features

  • Visual replies: Instagram has made it possible for users to answer direct messages with a photo or video they can take in the moment or choose from their camera roll. At the moment this feature is only available for iOS.

Instagram Visual Replies Social Media Marketing News

  • Inbox seen states: users can now see from their inbox when someone has already read their message. This was only possible before when opening the chat. 

Twitter acquires Scroll

Scroll is a subscription based service that removes ads from new sites. From some time now Twitter has been focusing on offering content creators means to grow and monetize their content on the social media platform. 

With this in mind, most recently they acquired Scroll, a platform that removes ads from new websites for a monthly fee. The service will be integrated with Twitter into a subscription service they plan to launch in the future. 

Twitter’s VP of Product said, “As a Twitter subscriber, picture getting access to premium features where you can easily read articles from your favorite news outlet or a writer’s newsletter from Revue, with a portion of your subscription going to the publishers and writers creating the content.”

It seems that Twitter aims by this new acquisition is to offer users a subscription model to access an ad-free timeline by sharing revenue with content creators. 

Digital marketing news from May 2021

There was a lot to note and learn from the digital marketing world during the month of May. It was eventful and filled with very interesting updates to keep an eye out. 

What did you find most interesting?

If you wish to read something else, check out:

Digital Marketing News, Insights and Updates from April 2021

April was an eventful month for digital marketing. As always Google launched a number of interesting features for Search, Maps and Web Stories while social media platforms continue to keep us on our toes with new updates to compete with ClubHouse app.

We’ve summed up the most important:

Digital Marketing News, Insights and Updates from April 2021

1. Search Marketing News

  • Microsoft rolls out new price comparison beta

Microsoft has announced a number of new features for Microsoft Advertising. One of the most interesting ones is the price comparison that allows sites that use Microsoft shopping features to be eligible to show in the flyout panel that delivers discount codes. 

Microsoft Price Comparison

The price comparison will appear within the toolbar of the panel when users browse and save a product on Edge or Collection. They would have to click on it to view the price comparison results. 

This new feature by Microsoft is so interesting for retailers because they can offer relevant information to their target audience while they browse other retailers’ sites and with no extra effort from their part. The listing will grab the information from existing catalogs from Microsoft Merchant Center which means no additional work is required from businesses that already have created shopping campaigns. 

The cherry on top is that, since this new feature is in beta testing, Microsoft won’t charge advertisers for the clicks they obtain through price comparison! Right now it’s only available on desktops in the US on Edge browser. 

  • Google adds 3 new travel-oriented features to search results

Google is very well-known from listening and adapting to users’ needs. That’s why due to a recent increase in travel related queries, they have announced to add 3 new features to search results in the intent of helping people plan their next vacation during pandemic times. Google stated: 

As vaccines become more available, many people are eager to start planning vacations again. We’re seeing more searches for travel-related destination information — like travel restrictions by country and where to travel, which both recently hit all-time highs. 

When looking for travel information like hotels, flights or things to do, Search will show results regarding Covid-19 related advisories on destination. Additionally, they’re adding more detailed information regarding if you need to comply with quarantine requirements or show test results proof.

Google Ads 3 Features to Search Travel

If users are logged in their Google accounts, they can choose to receive email notifications about restrictions updates from their selected destination by toggling “Receive an email if this guidance changes.”. These updates are country specific and will include information regarding any change on lifted or reduced restrictions. 

  • Google lets users talk directly to them to fix indexing issues

As we said earlier about Google: they always have users in mind. That’s why they created a new feature that allows webmasters to communicate with them to solve indexing issues they can’t figure out by themselves.

Google Report Indexing Issue

Webmasters can now get directly in touch with Google’s search team to report any indexing problem they can’t find an answer to in the “community forums and support documentation.” The new feature is accessible in the footer of the URL inspection help document and indexing coverage report document,  as a pilot only in the US.

Webmasters that want to access the reporting issue form need to have a verified Search Console account. Once there, they’ll need to answer a series of questions that try to help the user fix the issue by himself step by step before submitting to Google.

Digital Marketing News April 2021

This solution is aimed to help SEOs fix indexing issues that aren’t related to quality or technical issues within the website, but rather with Google Search. 

2. Marketing Tech Updates

  • WordPress plugin for Google Web Stories Updated

Even though there’s still some debate on whether web stories are worthy of our time and effort or not, new features keep coming and Google has updated their official Google Web Stories WordPress plugin with a feature that allows to embed content on webpages.

Google Web Stories WordPress Plugin

The plugin had many options available for content creators, but the ability to embed web stories was still missing until now. The new feature allows to do this very easily and also offers the possibility to embed web stories from other sites.

The process is very simple:

  • Insert a Web Stories block

Digital Marketing News April 2021

  • Select the type of Web Stories you want to to embed:
    • Latest Stories: display the most recent stories. The list will update automatically as new stories are published.
    • Selected Stories: display a list of handpicked stories.
    • Single Story: embed one single story by URL.
  • Choose if you want to to display the Web Stories as a carousel, a grid, or a list.
  • WordPress wants to block Google FLoC

Google’s FLoC (Federal Learning of Cohorts) solution for a cookieless internet has been raising some eyebrows. Even though Google has stated that this new tracking system is safe and much less privacy-invasive than 3rd party cookies, some don’t agree. 

Recently WordPress made their opinion very clear and proposed to block Google’s FLoC by default on all websites created with the platform. WordPress considers Google’s alternative for third party cookies a security concern:

Why is this bad? As the Electronic Frontier Foundation explains in their post “Google’s FLoC is a terrible idea“, placing people in groups based on their browsing habits is likely to facilitate employment, housing and other types of discrimination, as well as predatory targeting of unsophisticated consumers.

This is in addition to the privacy concerns of tracking people and sharing their data, seemingly without informed consent – and making it more difficult for legislators and regulators to protect people.

This is a proposal from a WordPress developer and website admins who do want to allow FLoC on their site, can override the code. Google said that they appreciate the community taking part on this initial test of their proposal and that they will adjust accordingly to all the comments received. 

  • HubSpot acquires media company The Hustle and expands their CRM Platform with the launch of Operations Hub

The giant CRM platform announced they signed an agreement to acquire The Hustle, a media company that produces newsletter, podcast, and premium research content. Their objective is to keep offering their community very valuable and relevant content through a more diverse set of media:

For many customers, their first introduction to HubSpot is through our educational blog, Academy, and YouTube content, not our software (…) By acquiring The Hustle, we’ll be able to better meet the needs of these scaling companies by delivering educational, business, and tech trend content in their preferred formats.

With this move they show they’re listening to their audience and giving them what they want. HubSpot is betting for content marketing as their main strategy to reach out and get in touch with their target: entrepreneurs, startups, and scaling companies.

Hubspot Operations Hub

Keeping up with this in mind, they also announced they are expanding its suite with the launch of Operations Hub. The objective is to make companies’ lives a little easier by automating processes, unifying data and aligning teams’ purposes. 

With Operations Hub, users can unify customer data in a connected CRM platform, automate a host of time-consuming tasks, maintain a clean database with ease, and ultimately, play an active role in shaping their company’s strategy. 

 With the Operations Hub they want to include operations teams to the heart of the platform and help companies have seamless inner interactions. Hubspot believes that companies have to run better on the inside in order to offer a great customer experience, and the way to do so is for team members to work together in a unified CRM.

Operations Hub joins CMS Hub, Marketing Hub, Sales Hub, and Service Hub as part of the HubSpot CRM platform.

3. Social Media Marketing Updates

  • Facebook and Instagram let business schedule stories

Last September Facebook introduced Facebook Business Suite. It’s an all-in-one platform designed for businesses to manage their social media activity from Instagram, Messenger and Facebook. Since the launch new features are being added constantly.

More recently a new capability was added in which businesses are now able to schedule stories on both Instagram and Facebook. Scheduling posts has always been a desired feature for any social media manager, since it helps plan ahead, save lots of time and maintain community engagement.

Facebook Business Suite Schedule Stories

By going to “Create Story” on Home, or by navigating to the “Posts & Stories” tab on the Business Suite app on iOS,Android or desktop, businesses can create and schedule stories very easily. 

It doesn’t end here. Facebook also added a feature that allows users to edit scheduled posts. If users wish to, they can access the “Scheduled Posts”section, select the post they wish to edit, choose “Edit Post” , make the changes and save it. In some time, they will also add a feature to Create and Manage Albums and Save Posts in Drafts. 

  • Reddit announces Clubhouse competitor Reddit Talk

Clubhouse appearance has shocked the social media world and now almost all platforms are preparing to launch their own version of the audio-only chat rooms wonder. We already talked about Facebook’s option, Twitter Spaces and now it’s Reddit’s turn with Reddit Talk

Reddit announced the intention to join the only-audio social media hype with their own version. It seems to be in very early stages of testing periods but the platform has invited moderators to join a waiting list, which indicates that they are moving pretty fast on the subject.

Reddit Talk Digital Marketing Updates April 2021

The moderators will be able to start talking immediately and they can invite redditors to participate as listeners. It will be available for both Android and iOS devices unlike Clubhouse which is only available for iOS with many interesting features:

We’re testing ways for hosts to customize the look and feel of Reddit Talk through emojis and background colors. Redditors can change their avatar’s appearance to fit the talk as well. We’re also exploring features to support AMAs and other types of conversations.

Moderators will have complete control over the rooms, being able to invite, remove and mute listeners. Reddit is really focusing on creating a complete experience for each room. 

  • Twitter launches test of a new profile type called Professional Profiles

The new Professional Profiles will provide businesses a new way to present themselves on the social media platform:

Professional Profiles are a new tool that will allow businesses, non-profits, publishers, and creators – anyone who uses Twitter for work – to display specific information about their business directly on their profile. We’re starting with a small pool of businesses in the U.S. and will give more accounts access to Professional Profiles in the coming months.

Twitter Professional Profiles

This new layout for professionals shows different information than regular profiles. It includes address and contact information and other elements like products displays, image galleries and business categories are being developed for the future. 

They’re starting to test with only a handful of businesses while taking notes to make the new Professional Profiles exactly what Twitter users expect them to be. 

To sum up!

It seems to be like digital marketing news from April 2021 are all tied together by the common thread of complying with users expectations and improving user experience. Google, HubSpot, Twitter and Facebook updates are all aiming into pleasing people’s needs with features that help them improve their working processes. 

Which new feature or update caught your attention the most? 

Make sure you check out: